Privacy Policy

    Last updated: March 2025

    1. Introduction

    PRS Smart Accountants ("we", "our", "us") is committed to protecting the privacy of our clients, website visitors, and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. PRS Smart Accountants is the business name of PRS Smart Limited, registered in England & Wales.

    2. Information We Collect

    We may collect the following types of information:

    • Personal Information: Name, email address, phone number, business name, and any other details you provide via our contact forms or consultations.
    • Financial Information: Accounting records, tax documents, and financial data shared for the purpose of delivering our services.
    • Technical Data: IP address, browser type, operating system, referring URLs, and browsing behaviour on our website.
    • Cookies: We use cookies and similar technologies to enhance your experience. See our Cookie section below.

    3. How We Use Your Information

    • To provide, operate, and maintain our accounting and advisory services.
    • To respond to enquiries and process consultation requests.
    • To send service-related communications and confirmations.
    • To improve our website, services, and user experience.
    • To comply with legal and regulatory obligations.
    • To detect and prevent fraud or misuse of our services.

    4. Data Sharing & Disclosure

    We do not sell, trade, or rent your personal data. We may share your information only in the following circumstances:

    • With trusted service providers who assist in delivering our services (e.g., cloud hosting, email services), bound by confidentiality agreements.
    • When required by law, regulation, or legal process.
    • To protect our rights, property, or safety, or that of our clients.
    • With your explicit consent.

    5. Data Security

    We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

    6. Data Retention

    We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Financial records may be retained for up to 7 years in accordance with UK tax and accounting regulations.

    7. Your Rights

    Under applicable data protection laws (including UK GDPR), you have the right to:

    • Access the personal data we hold about you.
    • Request correction of inaccurate data.
    • Request deletion of your data (subject to legal obligations).
    • Object to or restrict processing of your data.
    • Data portability — receive your data in a structured format.
    • Withdraw consent at any time where processing is based on consent.

    To exercise any of these rights, please contact us at clientcare@prssmart.com.

    8. Cookies

    Our website uses cookies to improve functionality and analyse website traffic. You can control cookie preferences through your browser settings. Essential cookies are required for the website to function properly and cannot be disabled.

    9. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

    10. Changes to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

    11. Contact Us

    If you have any questions about this Privacy Policy or our data practices, please contact us:

    PRS Smart Accountants

    27 Old Gloucester Street, London, WC1N 3AX

    Email: clientcare@prssmart.com

    Phone: +44 020 7011 8517